FastTrackGov http://www.fasttrackgov.com Citizen Request Tracking Solution Wed, 03 Mar 2010 14:39:39 +0000 http://www.pgistlouis.com/?v=2.5.1 en Cashiering http://www.fasttrackgov.com/cashiering/ http://www.fasttrackgov.com/cashiering/#comments Fri, 05 Feb 2010 15:07:10 +0000 admin http://www.fasttrackgov.com/?page_id=63 Improved Citizen Service
One-stop shopping and e-commerce options for faster, more convenient service. 

Enhanced Cash Management
Faster payment collection resulting in faster revenue recognition.

Improved Revenue Reporting
Faster reporting on revenue transactions resulting in enhanced financial management.

Increased Productivity
Single source of data entry and subsequent information for
both front and back office staff.

 

 

]]> http://www.fasttrackgov.com/cashiering/feed/ Product Sheets http://www.fasttrackgov.com/product-sheets/ http://www.fasttrackgov.com/product-sheets/#comments Mon, 07 Dec 2009 16:21:30 +0000 admin http://www.fasttrackgov.com/?page_id=53 FastTrackGov Licensing and Permitting - On-demand, web-based software solution featuring automated licensing (business, occupational, and many more), local permitting, and fee/tax collection. 

FastTrackGov Pet Licensing - On-demand, web-based software solution featuring automated pet licensing applications, renewals, reviews and approvals, and associated fee payment collection.

FastTrackGov Code Enforcement and Inspections - On-demand, web-based software solution featuring automated code enforcement, inspections, and violation tracking/reporting.   

FastTrackGov Citizen Request/Complaint Tracking - On-demand, web-based software solution featuring automated submission, assignment, routing, and response to citizen requests. 

 

]]> http://www.fasttrackgov.com/product-sheets/feed/ Citizen Request Tracking http://www.fasttrackgov.com/citizen-request-tracking/ http://www.fasttrackgov.com/citizen-request-tracking/#comments Tue, 23 Jun 2009 15:46:42 +0000 admin http://fasttrackgov.com/?page_id=42

Citizens and Business Owners will be able to:

  • Conveniently submit requests for service from their home or business
  • Track the status and progress of their requests on-line
  • Use system knowledge base to look up information and answer questions
  • Get their requests processed and addressed in significantly less time

Clerks and Citizen Request Managers will be able to:

  • Respond to citizen requests faster and more efficiently
  • Electronically communicate with all requestors and co-workers
  • Improve internal controls with automated assignment of all tasks
  • Track and manage all departmental requests through central database

Finance and Administration Officials will be able to:

  • Easily analyze results (requests received, in process, addressed, etc.)
  • Enhance citizen satisfaction with faster, easier request processing
  • Improve staff efficiency and reduce administrative costs
  • More effectively prioritize projects based on citizen demands
]]> http://www.fasttrackgov.com/citizen-request-tracking/feed/ Technology http://www.fasttrackgov.com/technology/ http://www.fasttrackgov.com/technology/#comments Mon, 11 May 2009 18:45:03 +0000 admin http://fasttrackgov.com/?page_id=35

Faster Return on Your Investment

FastTrackGov users are able to quickly and easily learn how to use the system resulting in significantly reduced training time and more immediate positive results.

Significantly Increased Productivity

FastTrackGov takes advantage of the powerful workflow automation capabilities of the Microsoft Dynamics® CRM platform, enabling you to accomplish in minutes tasks that used to take days or even weeks.

More Confident Decision-Making

FastTrackGov features direct, real-time access to data provided by the Microsoft Dynamics® CRM platform enabling you to easily analyze your organization’s results to ensure maximum revenue potential.

]]> http://www.fasttrackgov.com/technology/feed/ Support http://www.fasttrackgov.com/support/ http://www.fasttrackgov.com/support/#comments Mon, 13 Apr 2009 14:54:43 +0000 admin http://fasttrackgov.com/test/?page_id=30

World-Class Data Center

Our FastTrackGov clients can rest assured that their applications and sensitive information are 100% secured.  Our data center partner, New World Apps, is a leading provider of 24×7 monitored hosting and outsourcing services to many government entities at the Federal, State, and Local level.  Clients include a number of U.S. intelligence organizations who depend on New World Apps for the secure management and protection of their most critical data and applications.

Implementation and Start-Up Support

The FastTrackGov solutions feature a fast and easy ramp-up process that can have you up and running in as little as one week.  Our experienced consulting team will provide you with all the services you need including data migration, system integration, and web-based/on-site training.

Ongoing Support

Our Response Center team’s goal is to answer all questions on the initial call.  For matters that require research or verification, we make it our objective to respond in 24 hours or less.  By using a specialized system, we are able to track each call and analyze our performance.  This system also contains an on-line solutions file which helps us to meet our rapid response objectives.

Phone: 800-948-0034
Email: support@mitchellhumphrey.com
Fax: 314-991-5288
Hours: Monday through Friday from 7:30 am to 6:30 pm Central Time

]]> http://www.fasttrackgov.com/support/feed/ News - FTG Unveiled at MS Worldwide Partner Conference http://www.fasttrackgov.com/business_licensing_release/ http://www.fasttrackgov.com/business_licensing_release/#comments Mon, 06 Apr 2009 14:02:46 +0000 tkiely http://fasttrackgov.com/test/?page_id=27 Mitchell Humphrey Unveils Business Licensing Solution
at 2008 Microsoft Worldwide Partner Conference

New System for Local Government Built on Proven Microsoft Technology

St. Louis, Missouri (July 7, 2008) Mitchell Humphrey today announced it intends to unveil its new software solution for municipal and county government, FastTrackGov, on Wednesday, July 9 during the 2008 Microsoft Worldwide Partner Conference at the George R. Brown Convention Center in Houston, Texas.  FastTrackGov is designed to provide municipal and county government with a full suite of automated business license and permit issuance, tracking, and reporting tools. (visit www.fasttrackgov.com)

FastTrackGov combines Mitchell Humphrey’s expertise in building innovative products that enhance citizen satisfaction while improving back office effectiveness with the proven technology and process controls included in Microsoft Dynamics® 4.0.  This development environment aligns well with Mitchell Humphrey’s desire to offer the FastTrackGov solution to prospective users as an on-premise (licensed)  installation or in a Software as a Service (SaaS) hosted environment.

“The combined experience from this partnership allows us to offer our governmental clients the best of both worlds,” explained Kim Schaefer, president and COO for Mitchell Humphrey.  “This Microsoft technology delivers powerful workflow and scheduling capabilities along with a familiar user interface allowing us to focus on the business requirements of our clients with the confidence that we are building on a solid, state-of-the-art core.”

“Public sector institutions are experiencing incredible innovation around CRM as an application development platform, with partners like Mitchell Humphrey delivering rich, high-value, lower cost solutions and capabilities to customers,” said Sig Behrens, senior director for Microsoft Dynamics US Public Sector.  “Mitchell Humphrey’s adoption of Microsoft Dynamics CRM validates our strategy of developing a platform than enables our partners to easily extend and customize for specific industries.  We are excited about the opportunities government customers have through this partnership.”

About Mitchell Humphrey

Since 1977, Mitchell Humphrey has been providing software and services to clients in both the private and public sectors.  Today, clients across North America benefit from our applications and best practices services in accounting, human resources/payroll, community development, and cashiering.

]]> http://www.fasttrackgov.com/business_licensing_release/feed/ News - MS Public Sector Idea Bank Website http://www.fasttrackgov.com/ms-public-sector-idea-bank/ http://www.fasttrackgov.com/ms-public-sector-idea-bank/#comments Mon, 06 Apr 2009 13:48:25 +0000 tkiely http://fasttrackgov.com/test/26/ Mitchell Humphrey’s FastTrackGov Solutions Featured on
New Microsoft Website for the Public Sector

New Site Provides Public Sector Professionals with Interactive Community

St. Louis, Missouri (April 1, 2009) Mitchell Humphrey, a provider of solutions and services to the public sector for over 32 years, is pleased to announce its participation in the newly launched Microsoft Public Sector Idea Bank website (www.publicsectorondemand.com).

Mitchell Humphrey’s participation in the new site is centered on its FastTrackGov citizen service solutions.  FastTrackGov is an on-demand, subscription-based solution that provides a full suite of automated license, permit, code enforcement, inspection, and fee collection systems.  Users are able to manage a broad array of revenue sources from a single, fully secured, integrated system.  Organizations that can benefit from FastTrackGov include county and municipal governments, government agencies, special districts, and taxing authorities.

“FastTrackGov combines Mitchell Humphrey’s expertise in building innovative products that enhance citizen satisfaction while providing back office effectiveness with the proven technology and process controls included in the Microsoft Dynamics® CRM platform,” explained Kim Schaefer, President and Chief Operating Officer for Mitchell Humphrey.

“Public sector organizations are experiencing incredible innovation around CRM as an application development platform as partners like Mitchell Humphrey deliver high-value, lower cost solutions to their customers,” said Sig Behrens, Senior Director for Microsoft Dynamics U.S. Public Sector.  “In choosing to develop their FastTrackGov solutions on our Dynamics CRM platform, Mitchell Humphrey validates our strategy of providing a platform than enables our partners to easily design applications that meet the needs of specific markets.  We are excited about the benefits available to government organization through our partnership.”

About Mitchell Humphrey

Since 1977, Mitchell Humphrey has been providing software and services to clients in both the public and private sectors.  Today, clients across North America benefit from our solutions in citizen services, accounting, human resources/payroll, community development, and cashiering.

]]> http://www.fasttrackgov.com/ms-public-sector-idea-bank/feed/ Other Solutions http://www.fasttrackgov.com/other-solutions/ http://www.fasttrackgov.com/other-solutions/#comments Wed, 25 Mar 2009 18:34:21 +0000 admin http://localhost/fasttrack/?page_id=14 Fund and Grant Accounting
FMS II Fund and Grant Accounting is designed to address the management and reporting requirements of public sector organizations.  Features include sophisticated budget and encumbrance controls, specialized grant and fund accounting features, and ready access to the real-time information needed to assess fiscal performance.

E-Procurement
FMS-ePro is an industry-leading suite of electronic procurement solutions featuring supplier registration, online bidding, reverse auction, contract management, hosted contract catalogues, and the ability to leverage a supplier’s eCommerce web site via “punch-out” technology.

Human Resources, Payroll, and Benefits Administration
Vista HRMS is a robust, browser-based suite of solutions to meet the Human Resources, Payroll, Benefits Administration, Applicants and Recruiting, and Employee/Manager Self-Service needs of public sector organizations.

GET MORE INFO

]]> http://www.fasttrackgov.com/other-solutions/feed/ About Us http://www.fasttrackgov.com/about-us/ http://www.fasttrackgov.com/about-us/#comments Wed, 25 Mar 2009 18:34:11 +0000 admin http://localhost/fasttrack/?page_id=11

Mitchell Humphrey was founded in 1977 by Mitchell O. Humphrey.  As a long-time professional in the public accounting world, Mitch was determined to design and provide an “accountants accounting system.”  In 1980; the company’s first solution, FMS-80, was introduced.  In 1993, the company followed up with the first release of it’s current Windows based client-server accounting solution called FMS II.

In 1999, Mitchell Humphrey employees acquired a controlling interest in the company through an Employee Stock Ownership Plan, or ESOP. As Chairman of the Board, Mitch continues to provide strategic direction and guidance.

In 2002, Mitchell Humphrey acquired the rights to GovXcel; a full suite of Community Development solutions (Construction, Property, Zoning, Land Use, etc.) as a way to broaden our software offerings to regional and municipal governments.  Now fully integrated into our FMS II software applications, this suite of solutions is now known as GSS (Government Software Solutions).
 
In 2008, Mitchell Humphrey and Microsoft teamed up to combine Mitchell Humphrey’s expertise in building innovative products that enhance citizen satisfaction while improving back office effectiveness, with the proven technology and process controls included in Microsoft Dynamics® CRM 4.0.  The result was FastTrackGov.

Today, Mitchell Humphrey’s employee-owners provide application software and services to well over 200 clients across North America.  Our clients are a very diverse group of organizations which include state and local governments, educational institutions, not-for-profit entities, mid-sized businesses, and Fortune 500 corporations. 
]]> http://www.fasttrackgov.com/about-us/feed/ Case Studies http://www.fasttrackgov.com/case-studies/ http://www.fasttrackgov.com/case-studies/#comments Wed, 25 Mar 2009 18:34:03 +0000 admin http://localhost/fasttrack/?page_id=9 http://www.fasttrackgov.com/case-studies/feed/