FastTrackGov Citizen Interaction Software benefits everyone within your organization.  Our Citizen Interactions Software is part of Mitchell Humphrey & Co.’s software solutions and is designed specifically to meet the needs of your citizens and your team.

You will have an on-demand, web-based solution that supports receiving, processing, and closing citizen complaints and requests for miscellaneous services, such as document copies, public information, facility reservations, and minor permits. Your benefits will include increased citizen convenience, faster processing of complaints, and time savings for everyone.
Furthermore, Mitchell Humphrey & Co. has over 38 years of software development experience so you know you can expect only the best.

Citizens can, from their home or business:
  • Submit a complaint (anonymously, if desired) or request for service via telephone or the internet
  • Pay outstanding balances via the internet
  • Track the status of a complaint via the internet
Office Personnel can automatically:
  • Categorize complaints by type and priority
  • Route complaints and service requests to the applicable departments, including the creation of code enforcement cases
  • Receive and communicate status updates and final resolutions
Administrators and Officials can by acquiring this solution:
  • Enhance citizen satisfaction
  • Receive up-to-the-minute reports on occurrences and resolutions of complaints by type, location, and the like
  • Review the processing history of a specific complaint or review the history of all complaints related to a specific property
Live Help Want to know more?  Register for an upcoming scheduled demo by clicking the date below.  Or fill out the form below to get more information or schedule a  personalized demo.

Tuesday, August 2nd, 2016 at 1:00 P.M.

Want to speak with our account executive directly? Please fill our the form below. 
Have a specific question or request?  Ask us about it.  We’ll most likely be able to solve it for you. We’re here to make you look good.
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